Legacy Opportunity: Service Director

Full-Time | Salary + Performance Bonuses | Hiring Q1 2026

 

A Career Worth Retiring From

 

After nearly two decades of exceptional leadership from our valued Service Director, Team Toyota of Langhorne is preparing for a new chapter! Our long-standing Service Director is looking toward retirement, and we’re seeking the right person to continue that legacy for many years to come. At Team Toyota of Langhorne, we’re a family-owned dealership that believes in loyalty, pride, and community. People stay here. They build careers here. They celebrate milestones here. And when the time comes, they retire here — proud of what they’ve accomplished and the people they’ve done it with. As the year winds down and the holidays approach, many people may not be looking to make a change. NO PROBLEM!Let’s just say Hello to start!

We would like to fill this role in the first Quarter of 2026 …So, if you’ve ever imagined working somewhere that treats you like family, where your leadership matters, and where you can make a lasting impact, we encourage you to start a conversation with us. This could be the next great chapter in your career — one that ends the way it began: with pride.

 

About the Role

 

The Service Director will oversee all aspects of our service and parts operations — ensuring productivity, profitability, and customer satisfaction. This is a hands-on leadership position within a high-performing team, focused on delivering an exceptional ownership experience for every guest.

 

Key Responsibilities

 

• Manage daily operations including scheduling, workflow, and quality control

• Drive profitability through effective labor management and process improvements

• Coach and develop service advisors and technicians to achieve performance goals

• Ensure compliance with manufacturer standards and warranty requirements

• Maintain exceptional CSI scores through superior service and follow-up

• Collaborate with Parts, Sales, and Accounting departments to optimize operations

• Analyze performance metrics and implement strategies for ongoing improvement

 

Qualifications

 

• Minimum 5 years of dealership service management experience (Service Manager or higher)

• Proven leadership and team-building skills

• Strong understanding of dealership service operations, financials, and KPIs

• Excellent communication, organizational, and problem-solving abilities

• Experience with Reynolds and Reynolds preferred

• Valid driver’s license and clean driving record

 

What We Offer

 

• Competitive salary + performance-based bonuses

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Ongoing training and advancement opportunities

• A positive, team-focused environment where people build long-term careers

 

Join the Legacy

 

If you’re a motivated, people-first leader who thrives in a fast-paced environment and takes pride in excellence, we’d love to meet you. Come see why so many great people have chosen to build and retire their careers with Team Toyota of Langhorne. Please email jimm@teamtoyota.net for consideration.